FAQs

Tickets & Booking

Once your booking is confirmed, you will receive your booking confirmation or receipt. Depending on your delivery eligibility, your festival wristbands will either be delivered to your registered address or collected in person by exchanging your M-ticket at the designated collection point.

How will I receive my ticket after booking?

Your booking receipt or Order ID confirms your purchase. If your tickets are eligible for home delivery, your festival wristbands will be delivered to your registered address. If delivery is unavailable for your booking, you will need to visit the festival box office at the venue or one of the designated city offices, which will open a few days before the festival. Present your M-ticket for scanning to receive your physical wristbands.

Will I get a physical ticket? I've only received a receipt or booking ID.

No. Tickets cannot be changed or transferred to a different festival date once booked. Please check your selected date carefully before completing your purchase.

Can I cancel my ticket or get a refund?

Ticket cancellations and refunds are subject to the festival's official ticketing terms and conditions. Please review the applicable policy before purchasing.

What should I do if I'm unavailable at my registered address when my wristbands are delivered?

Wristbands will be delivered within 5–7 days before the festival. If you are unavailable to receive your package, please do not accept the delivery when the delivery executive attempts delivery. Instead, reject the package at the time of delivery. The package will be returned to the organisers, and your wristbands will be made available for collection at the Cherry Blossom Festival Box Office. Please do not accept the package and attempt to return it yourself.

I have paid for my tickets but haven't received my booking confirmation. What should I do?

Please check your registered email address, including your spam and promotions folders, and verify your payment status. If you still haven't received confirmation, contact our customer care helpline at +918414949467 or email tickets@rockski.in for assistance.

Artist & Lineup

Day 1 is headlined by Nelly and Boys Like Girls supported by Darshan Raval with ALTÉGO closing the first day of the festival.

Day 2 sees Khalid and Swae Lee on stage supported by Elliot James Reay with Galantis closing the festival.

On top of that the festival will host performances by various international, national and regional artists. For more details, stay connected on our official social media handles.

Which artists are performing at the festival?

The day-wise artist lineup and performance schedule will be announced through our official channels. Please follow our social media pages for the latest updates.

Where can I find the performance schedule?

Entry Rules & Ticket Benefits

No. Seating will not be available for GA, Fanpit, VIP, or VIP+ ticket holders. Seating will be available for Shad Skye Lounge and Backstage 250 ticket holders.

Will seating be available for GA, Fanpit, VIP, and VIP+ ticket holders?

Is there an age restriction for entry?

No. Children under 5 years of age may enter free of charge when accompanied by a valid GA ticket holder. Children aged 5 years and above must purchase a valid GA ticket.

All children must be accompanied and supervised by a parent or legal guardian at all times. The festival features loud music, high sound levels and large crowds. Parents and guardians are advised to assess the suitability of the environment for their children and take appropriate precautions, including hearing protection.

The organisers shall not be responsible for incidents arising from inadequate parental supervision or inherent festival risks.

Can I leave the venue and re-enter?

Re-entry into the festival is not allowed after leaving the festival venue.